Performance, Service, Success
Our mission is simple:
Deliver a highly user-friendly relationship you can trust,
developed through a firm commitment to excellence.
We build long-term client partnerships built around each client’s definition of excellence.
While all quality agencies have essentially the same software, hardware, skip tracing, telephone and internet capabilities, etc. – these are only tools. What distinguishes PIF from other agencies is the level of commitment to our clients throughout every level of our organization. How does this benefit our clients?
Quality Client Partnerships
Outstanding consumer relations is of paramount importance to us. It is our job to increase collections while enhancing your image through “Quality of Service”. Even excellent recovery rates will be undercut and diminished in value if the agency increases its client’s costs through inefficiency and increased administrative burden – whether through consumer complaints, inaccurate reports, or poor client service. PIF defines a quality partnership by the total value we provide to our clients:
- outstanding consumer relations
- responsive client service
- efficiency and accuracy in communications and reporting
- total compliance with all contractual requirements
- highly effective data security and legal compliance
You will find meeting with our executives to be a refreshing change of pace from conventional collection agencies. No “canned” sales pitches, no assumptions about what is best for you, no unprofessional salespeople interested only in making a sale. We look forward to the opportunity to meet with you to discuss your needs, requirements, goals and preferences; so that our senior management team can develop a specific program proposal that will detail how we would deliver on your definition of the ideal agency relationship.
– Betsy Ewbank, Inverness Commercial Real Estate