About Our Collection Agency in Phoenix, Arizona
PIF began collection operations in 2002 and since that time has grown to become one of the most effective service organizations in the industry. We have found that to be successful, the collector must utilize non-alienating communication techniques to achieve payment, because if the collection process makes an enemy of your consumer, payment is much less likely to be secured. We contact each account in a spirit of cooperation, not as an adversary. Our goal is to help the consumer to get their bill paid.
License / Professional Organizations
PIF is a member in good standing of the following organizations:
ACA International (formerly American Collectors Association)
Arizona Collectors Association
Executives’ Association of Greater Phoenix
Facilities
Because we are a centralized collection operation in Phoenix, Arizona, we are able to take advantage of a level of internal controls that the huge multi-branch consolidation firms can only dream of. This enables us to re-invest a larger portion of our revenues back into the collection process. For our clients this means better quality collectors, better quality managers, better training, better quality controls, more comprehensive collection efforts, deeper resources, and ultimately – better results.