Debt Collection & Billing Full Service Agency
Every industry has its own unique challenges for accounts receivable. PIF helps manage the Business to Business (B2B) and Business to Consumer (B2C) revenue cycle management programs for nearly all industries. We do this through pre-collection, traditional collection, collection litigation and through additional outsource programs and services. Our goal is to deliver on each clients’ definition of the ideal collection agency relationship.
Residential and Commercial Services:
- Pest Control
- Pool Cleaning/Repair
- Air Conditioning and Heating
- Fire and Water Restoration
- Carpet Cleaning
- Wholesale and Retail Distribution
- General Physician
- Specialty Physician
- Diagnostic Testing
- Health Clubs
- Martial Arts Studios
- Fines and Fees
- Parking Violations
- Fines and Fees
- Utility Bills
- Court Charges
Outsource Programs and Services
We provide customized outsource programs and other Extended Business Office (EBO) functions designed to meet your specific needs. These programs were developed to assist our clients in making their in-house efforts less expensive, less time-consuming, and more effective.
Credit Bureau Reporting
At your option, we will list your consumer accounts with the Credit Reporting Agencies (i.e. Experian, TransUnion) when placed for bad debt contingency collection.
Small Balance Account Programs
PIF will work with your organization to determine the appropriate parameters that will define small balance levels, and create customized calling campaigns specifically for you.
Skip Tracing Projects
PIF can customize skip tracing programs to provide you the information needed to successfully contact and collect from customers before the account goes to bad debt. Because of our economies of scale, we can provide these services at a low cost and help our clients recover more money prior to write-off.
PIF will manage the legal process and make sure that our attorneys have all the necessary information to proceed with legal action. PIF will also perform asset searches and investigations for other vital information to help our clients decide on whether to pursue particular accounts through the court system, as well as to execute on judgments.
Primary, Secondary, & Tertiary Bad Debt Collections
We can create and customize unique approaches to collecting your receivables at any stage.
“We have been using Paid In Full since 2006 to collect debts owed by our commercial property tenants as a result of their lease defaults. Paid In Full’s complete service offering allows us to forward accounts and essentially forget about them until we get a check. PIF reports delinquent consumer accounts to the credit bureaus, they make repeated calls and have lawsuits filed against those that owe us money when necessary. They then work tirelessly to locate employers and bank accounts in order to enforce awarded judgments. Their level of communication is second to none. I highly recommend Paid In Full.”
– Betsy Ewbank, Inverness Commercial Real Estate
The philosophy behind our collection programs is that “time is money.” We can make time work for you by combining efficiency, professionalism, and persistence, with a commitment to client service and consumer relations. Our dedication to this philosophy has allowed us to continue to build lasting quality partnerships with our clients.
PIF’s written communications are designed to meet all requirements of both Federal and State regulations. All letters sent by PIF are pre-printed and include QR codes and a consumer oriented website address for the convenience of your consumers.
“Positive Collections” means that PIF’s collection personnel are trained to never threaten or abuse a consumer. All PIF employees have committed themselves to the ACA Collector’s Pledge:
I believe every person has worth as an individual.
I believe every person should be treated with dignity and respect.
I will make it my responsibility to help consumers find ways to pay their debts.
I will be professional and ethical.
I will commit to honoring this pledge.
This approach conveys to your consumer that we want to work with him/her to solve the problem as quickly as possible. Additionally, this approach enables our collectors to respond to objections to paying the bill.
That is the PIF difference.